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The department’s core responsibilities include providing office and records management services, managing document circulation, drafting internal legal acts, handling and reviewing complaints and requests, processing interpellations, coordinating matters related to access to public information, supervising receivables and debt collection processes, and conducting recruitment procedures for civil service positions, including managerial posts, in accordance with the provisions of the Act on Local Government Employees. The department is also responsible for preparing and maintaining documentation related to recruitment procedures.

The Organisational and Administrative Department is also responsible for delivering the “Virtual Incubator” service provided by Kielce Technology Park to entrepreneurs, as well as for the administrative handling of agreements related to this service.

The “Virtual Incubator” service consists of providing entrepreneurs with the address of Kielce Technology Park for business purposes, including as the registered office address of the company and as a correspondence address, as well as handling incoming correspondence and providing business support.